Author: Vipul Srivastav

Vipul Srivastav is an Editor at CallCenterHosting. Clouds have always fascinated him. For the same reason, he loves to explore and share his understanding and ideas related to cloud-based innovations. He writes about contemporary subjects as well. Apart from this he is a voracious reader and loves listening to music.


How Effective Are The New Contact Center Technologies?

Vipul SrivastavWritten by:

Contact centers have come a long way since their inception, and this transformation has become only possible because of the new technologies that have surfaced up …