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Hotel Property Management System: Top 8 Most Essential Integrations

Property management, regardless of the size of your hotel business, necessitates a significant amount of effort. You must keep meticulous records of all operations, from administration and customer data management to reservations and accounting.

But how can you run a business efficiently in such a chaotic environment? Using a hotel property management system and with hotel PMS integrations, you can “digitalize” your hotel property management and automate daily activities.

In this post, we’ll look at what hotel property management software is, and will share the top 8 list of the most essential integrations.

What is a Property Management System?

A property management system (PMS) is software that makes managing reservations and administrative activities at a hotel smoother. Front-desk operations, reservations, channel management, housekeeping, rate and occupancy management, and payment processing are the most critical activities. In general, a hotel’s primary processes for internal and external operations are facilitated by a PMS.

Top 8 List of Most Essential Integration

1. Channel Management technology

A channel manager can help any property in the hospitality sector, from a luxury boutique hotel to a tiny guest house. If your property’s inventory is distributed to more than one online travel agency, you should seriously consider hiring a channel manager. 

2. Revenue Management system

A revenue management system assists hotels in determining how much to charge for a room daily by taking into account real-time supply and demand data, balancing occupancy and ADR (average daily rate), and adjusting the price point depending on the channel and client segment.

3. Website Booking Engine

The feature helps you get data regarding the number of rooms available, their amenities, how to receive payments, and the rates offered.

4. Point-Of-Sale System

A point-of-sale (POS) system is a computerized network that processes and records financial transactions between a business and its consumers. 

5. Payment Platform

A simple payment gateway enables your hotel to accept credit card payments. It serves as a conduit between the hotel and the credit card companies.

6. Access Control System

Access control systems are used by most hotels to digitally collect and retain information and automate check-ins and check-outs. When a guest checks in, a hotel access control system allows employees to easily and safely provide entry to each guest room.

7. Self-Service Kiosk System

Self-service kiosks can collect a wealth of information about visitors, including prior purchases, lodging preferences, and special needs. The team can rapidly obtain this data because the kiosks are linked to the hotel’s PMS. This allows them to provide a more tailored service.

8. CRM System

A close interaction between the PMS (Property Management System) and CRM is one of the most critical integrations in the hotel technology suite. Your hotel can create exceptional guest experiences at every touchpoint by linking data from these two platforms.

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