Quite often, it’s evident that insignificant things are the ones that make the most significant impact on the employee experience—both for better and for worse.
For instance, standard technology issues that make it challenging to get through a virtual meeting or commuting to the office only to spend the first hour searching for a free conference room sound like trivial inconveniences.
Nevertheless, these minor inconveniences can quickly add up and create discontent in otherwise happy employees over time.
This is particularly true in hybrid workplaces, where employees divide their time between working from the office and remotely and are even more reliant on technology.
Nonetheless, the good news here is that you have numerous opportunities to use modern-day technology to improve the employee experience for everyone concerned as a workplace leader. Here are four strategies for implementing technology to improve employee experience.
Incorporate Workplace Tech That Improves Collaboration and Socialization
Many workers have become accustomed to working effectively from home, but most still miss the in-person collaboration and socialization of working in the office. So, why not give your employees the best of both worlds by making it easier for them to work from anywhere?
To achieve this, you might need to add a few fundamental technologies like high-quality conferencing software that will make your virtual meetings like in-person ones, embrace conference room scheduling software, utilize software that promotes asynchronous communication, and more.
Moreover, other than for company assignments and tasks, you can use the aforementioned technologies to host a plethora of socializing activities that your employees will undoubtedly enjoy and attend from the comfort of their homes.
According to an article by Hoppier, with the holidays coming up, perhaps it’s the time to plan a fantastic get-together and consider several different virtual holiday party ideas to choose from, so you can thank your employees for their hard work and look ahead to the New Year with a nice remote gathering.
You can organize this event through your conferencing software and let a professional event organizing service handle the catering and drinks.
Implement Mobile Solutions That Mimic Consumer Applications
Present-day employees use smartphone apps to manage almost every aspect of their lives, from transportation and banking to connecting with friends and family and reaching their fitness goals. As a result, most of them expect technology in the workplace to be just as easy to use as the apps on their phone.
By providing them with a workplace app they can use to reserve rooms or desks, find their colleagues, or receive mail or visitors, you can set the foundation for a frictionless employee experience. This is particularly important if your organization is among the many eliminating assigned seats in favor of a more flexible workplace.
Utilize Data to Create a More Personalized Experience for Your Employees
If you happen to use sensor data to improve space utilization within your offices, that’s a start. However, if you want to take your data utilization to the next level, look for patterns and use your findings to upgrade your workplace to contribute more to how your employees work.
For example, if you learn that 20% of your employees rarely use the office space, it’s worth asking why. Perhaps these employees live more than an hour and a half away and are less likely to make the commute.
If you discover that you have enough workers in one area, you can consider renting a coworking space closer to where they live.
In addition, the level of collaboration and privacy employees need dramatically varies depending on their personal preferences and roles. Have this in mind as you set up your office space and make distinct spaces for different company departments and individuals.
Use Solutions That Help With Hiring and Onboarding
A top-class employee experience starts way before the first day of work. Job applicants form their impressions of your business during their hiring process. For that reason, it’s essential to consider the interactions your company has with job applicants from the second they walk through your doors.
The proper technology tools can undoubtedly assist you with every step of the employee journey. Here are several tech tools to consider:
- Applicant tracking software to consolidate communication with job candidates.
- A visitor management software permits job candidates to sign in securely and notifies hiring managers when they’ve arrived.
- An employee experience application that helps new employees in navigating the workplace, finding colleagues, spaces, requesting services, and receiving company updates.
Final Words
Your organization can offer employees more flexibility than ever before, provided you give them the tools they need to have the best possible experience. Using the right tech tools can help your employees stay engaged, connected, and more productive than ever.
