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What is Taxi Management Software? Best Features

On-demand taxi hiring business is solving the problem of people struggling on a daily basis for transportation to travel from one place to another. As a result of this, Taxi Hiring Business is one of the strongest emerging industries across the globe.

To reach the next higher level on Taxi Hiring Business you need the perfect Taxi Management Software.

What is Taxi Management Software?

Taxi Management Software helps you in managing all drivers and customers in an easier way. A robust and interactive admin panel that admin gets full control over all activities of drivers and passengers in a smooth manner.

Taxi Management Software help you in managing the whole process effectively and also make life easy and hassle-free for drivers and passengers.

Taxi Management Software has separate mobile or web applications for Passengers, Drivers and Admin. In the passenger app, they can search a cab by entering the details of the Pickup location and drop location.

Drivers will get the notification about the passenger via driver application. Admin can manage all panels in an easier way and have full control over the software.

Best Features of Taxi Management Software:

A) Passenger Application:

1. Passenger  Registration:

Passenger can easily register with email, mobile number or log in using social media accounts.

2. Cab Booking:

Passenger can book a taxi using their pick up location and destination.

3. Schedule a Taxi:

Passenger/Rider can schedule a taxi for future dates and times.

4. Time Estimation:

The rider will get the time estimation when the taxi will come up for pick up.

5. Fare Estimation:

The rider will get the Fare Estimation when they will enter the pickup point and destination.

6. Easy Payments:

Rider can pay for its ride by various payment modes like Cash, Cards, and Wallets.

7. Notification Alerts:

The rider will get the all-important ride details via. Text Messages, App Notifications, and Emails.

8. SOS:

Rider can use the SOS button to get the emergency contacts.

9. Cab Tracking:

The rider can track cab and driver’s real-time location on the map.

10. Cab Cancellation:

The rider can cancel the cab without any charges if the cab is still not moving to their location. If cab has reached to passenger pick up location, then cancellation may charge a small fee.

11.  Driver and Cab Details:

Passenger will get all the details of a cab driver and OTP, that rider needs to share to the driver before starting a ride.

12.  Ratings and Feedback:

The rider can give the ratings and feedback to the driver as per its travelling experience.

13. Ride History:

Trip Records will automatically save into your application.

14. Locations:

The rider can save favourite trip locations (Home, Workplace) on their phone for quick cab booking.

15. Security:

The rider can share their trip details with family members or friends for complete security. They can track the location of your ride just by tapping on the link.  

16. Help and Support:

The rider can contact the customer support department via text message, email or call.

B) Driver Application

1. Driver Boarding:

The driver requires completing the registration process in order to get started.

2. Verification of Profile:

The driver will start receiving the requests once its registration process is completed by the admin.

3. Drivers Availability Status:

The driver can set their availability status as available/unavailable to get the ride requests from the riders.

4. Accept/Reject the Rides:

Drivers can accept/reject the requests as per their location and time duration. Then, this request will move to other drivers in the nearby locations.

5. Driver Destination:

The driver can provide their destination choice to get requests in that specific direction area.

6. Start/End Trip

Easily mark a trip arrival, start, and completion.

7. Invoice Generation:

When the rider reaches the destination, the driver can generate the invoice for the ride.

8. Trip History:

When ride gets completed, the driver can view the ride history from the starting point to the ending point.

Also Read: How Delivery Firms are Using Artificial Intelligence to Scale at a Faster Clip

C) Admin Panel

1. Manage Driver:

The admin can add new drivers, view driver’s documents and update them. Accept/Reject driver registration requests coming from the driver’s app, password modifications of a particular driver, block/unblock a particular driver.

  • New Driver Registration:

Register new drivers with their id proof and bank details.

  • Search the Drivers:

Admin can search drivers and the option to view their complete details.

  • Change Password:

Admin can change the passwords of drivers.

2. Manage Passenger:

Admin manages all necessary things and requests of the passengers via. Admin panel. Also, admin can add, delete, view or modify passenger details.

(a) View Booked Trips

(b) Add & Remove Rider’s Detail

(c) Add/Remove Rider’s Detail

(d) Manage your Rider’s query

3. Fare Management:

The admin can set the percentage of commission of the driver, view and update the distance and fare details, minimum fare, maximum fare and waiting for fare of a particular cab.

4. Promotions and Coupon Management:

Admin can see currently active coupons and can add new coupon codes. Manage a list of competing coupons including active/inactive coupons.

5. Reports:

Admin can see any reports and save for future references. Admin can view daily/weekly/monthly rides, payment earned by the drivers, ratings and much more. 

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