iBoysoft - Best Data Recovery Software

How to Recover Data from an External Hard Drive That is Not Showing Up on Mac?

Usually, when you connect an external hard drive to your Mac computer, it appears on the desktop or the left-hand column of the Finder.

If you connect an external hard drive to Mac and the external hard drive is not showing up in macOS, it’s a matter of tension. This thing happens for a faulty connection like a malfunctioned USB port or broken USB port.

It also occurs when the external hard drive has been infected by virus, damaged by improper human operations and for many other reasons.

In this situation, you have lost access to your files.  Therefore, you need to go through this article attentively to know about the procedure of data recovery. 

Disclaimer: Go to check if the external hard drive shows up in the Disk Utility. If not, your external hard drive is beyond any logical fixes and data recovery. 

iBoysoft Data Recovery for Mac will probably be very useful for you to recover data from the troubled external hard drive. 

Specifications of iBoysoft Data Recovery for Mac

iBoysoft Data Recovery for Mac gets supported in macOS 10.15, macOS 10.14, macOS 10.13, macOS 10.12 and some other versions of macOS. It also supports multiple file formats such as exFAT, FAT32, HFSX, HFS, and HFS+.

How to use iBoysoft Data Recovery for Mac?

At first, you have to download and install the iBoysoft Data Recovery for Mac. Then the software needs to be launched. 

  1. After launching iBoysoft data recovery software, select the external hard drive which has trouble showing up correctly, from where you have lost the files and then hit the ‘Scan’ button. During the scanning, you can see the lost files that you need to recover. Now you have to click ‘stop’ to end the scanning process, or you also can wait till the scanning process completes. 
  2. After scanning, you will find the lost files and preview any files, you can single click on any of them. Moreover, you can type the file name or file type in the search box to find your needed lost files. You also can click on the drop-down menu that lies at the bottom left corner. This list will show the deleted or the existing data. The pre-recovery features will be helpful for you to find the needed files fast. 
  3. If the software doesn’t show any files that you need to recover, you may go back to the homepage and hit on the ‘Preference’ option. Now you can check the file system of your external hard disk and click ‘ok’. Now select the ‘deep scan’ option at the bottom left corner and click ‘Scan’ for scanning the drive again. 
  4. After that, you can check the files and can select all the data that you need to recover. Finally, click on the ‘Recover’ option and select a storage option where you want to restore the lost files and then click ‘Ok’ to complete the process. 

Price and License

iBoysoft Data Recovery for Mac offers its service for three Mac editions that include Free version, Home version, and Professional version.

Though the Free version does not charge anything, it only recovers up to 1 GB data. For Home version, you have to pay $69.95, and for Professional version, the cost is $99.95. 


iBoysoft Data Recovery for Mac is a powerful data recovery tool that provides ultimate success regarding data recovery. It specializes in internal and external hard drive data recovery on Mac.

In addition, it can also recover any deleted or lost data from USB flash drives, SD cards, memory sticks and so on. Pictures, videos, documents, emails, audio can be retrieved easily with the help of this software.

Additional Resources:

How to Mirror a Mac’s Screen on TV Wirelessly or Using HDMI Cable

Conversion of MS Excel XLSX and XLS files to vCard VCF file format

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